Spanish and Italian Speaking Customer Service Specialist

  • Job Reference: P91221
  • Date Posted: 2 July 2025
  • Recruiter: The Language Business
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £32,000 to £35,000
  • Sector: Admin, Secretarial & PA, Customer Service
  • Language(s): Italian, Spanish
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk
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Job Description

Spanish and Italian Speaking Customer Service Specialist

Languages Required:
Fluent Spanish (essential), good level of Italian and English

Location:
London (Zone 2) – Hybrid role (office days: Tuesday, Wednesday, Thursday)

Salary:
£32,000 - £35,000 per annum (depending on experience) + benefits

Company Overview:

Join a world-leading exporter of some of the most recognised global luxury brands. This is an exciting opportunity to work in a small, international and friendly team, providing B2B customer support across multiple regions.

Key Responsibilities:

  • Place and manage customer product orders
  • Respond to client queries and find effective resolutions
  • Communicate and coordinate with agents, distributors, and B2B clients
  • Handle and resolve customer complaints
  • Work with couriers and freight companies to ensure delivery efficiency
  • Oversee export operations in assigned territories
  • Support the Export Sales Team with admin and logistics

Candidate Requirements:

  •  Fluent in Spanish with strong Italian and English language skills
  • Previous experience in customer service, sales support, or administration
  • Excellent verbal and written communication
  • Ability to prioritise, manage pressure, and meet deadlines

Working Hours:
Monday to Friday, 9:00 AM – 5:00 PM

Contact:
Lisa Grimes