Norwegian speaking Client Service Associate

Overview
We are hiring a Norwegian speaking Client Service Associate to join a market leading European financial services and investment company.


The Opportunity
As a Norwegian speaking Client Service Associate, you’ll work daily with the sales team for clients in Norway to enhance the quality of service they receive. You’ll gather feedback on their recent experiences, identify areas for improvement, and propose innovative solutions.

 
Job Responsibilities
In this role, you will work closely with sales colleagues and other key departments to continuously improve client services. Your daily tasks will include:

• Communicating directly with major banks and financial institutions to assist with administrative and operational processes
• Support the sales team on client reports and administration
• Gaining exposure to business operations across various European markets
• Producing reports on the current situation of prospective clients
• Serving as a direct contact or subject matter expert in multiple areas as you take on more responsibility
• Reporting to the Client Service Team Leader, who will guide your on-the-job training and professional development

Candidate Profile, Skills & Qualifications

• Fluency in Norwegian and English
• University degree (or equivalent) — ideally in Finance, Economics, Business Studies, or a related field
• Excellent communication skills, both written and verbal
• Good administration skills and ability to work with detail
• A good interest in asset management and financial investment services
• Strong teamwork and collaboration abilities
• Consistent attention to detail and quality
• Ability to work to deadlines and manage multiple priorities effectively

Salary & Benefits

• Base salary: £35,000 per annum
• Discretionary performance bonus: up to £8,000
• Relocation package of £8,000 to relocate to London if necessary
• Annual leave: 28 days (plus option to purchase up to 3 additional days)
• Paid holidays: up to 11 per year
• Enhanced maternity pay: 26 weeks at full base pay for eligible employees
• Retirement pension plan: 9% company contribution plus matching up to 5% of base pay
• Monthly gym subsidy: up to £50
• Employee Assistance Program and emotional wellbeing services
• Collaborative environment with ongoing training, educational support, and employee appreciation events
• 25 work from home days per year (after 12 months)Excellent long term career prospects and opportunities - Many of the company’s top executives began their careers in this role, the opportunities for professional growth and career development are outstanding

How to Apply
To apply, please send your CV and cover letter to:
Contact: Jonathan Grimes : jgrimes@languagebusiness.co.uk