German speaking Customer Service Representative - golf company

  • Job Reference: P98554
  • Date Posted: 12 July 2021
  • Recruiter: The Language Business
  • Location: London
  • Salary: £25,000 to £26,000
  • Bonus/Benefits: Basic salary of up to £25,000 + commission (c. £1,000 per annum)
  • Sector: Customer Service, Sales
  • Language(s): German
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk
  • Telephone: 020 8503 7766

Job Description

German speaking Customer Service Representative - global sports brand

LOCATION: Based from COVID-19 secure offices, just outside of London (30 minutes from Waterloo zone 6)

LANGUAGES
Fluency in German is essential

COMPANY BACKGROUND
Our client is a world leading and one of the most successful and popular global sports brands.

RESPONSIBILITIES
As a German speaking Customer Service Executive, you will be responsible for promoting a range of products to existing German speaking business customers (no cold calling!) whilst providing the highest level of customer service.

Your responsibilities will include:

  • Working within a team do offer the best level of service to German speaking customers
  • Managing the accounts of existing customers and developing relationships
  • Proactively up-sell and cross-sell during calls
  • Building a rapport with customers to understand their business needs
  • Attending exhibitions and shows from time to time

PROFESSIONAL EXPERIENCE

  • Fluency in German
  • Previous experience in a customer service, administration or sales role
  • A strong interest in sport is essential
  • Strong communication and interpersonal skills
  • Excellent planning and organisational skills

SALARY
Basic salary of up to £25,000 + commission (c. £1,000 per annum)

Benefits include:

  • 22 days holiday plus birthday holiday and 8 days bank holidays
  • Private Medical Insurance (eligible after 6 months service)
  • Healthcare Cash Plan for (eligible after 6 months service)
  • Life Insurance (automatic cover 3 x base salary - eligible after 6 months service)
  • Pension (salary sacrifice scheme - up to 6% match of employee contributions plus majority of company NI savings)
  • Staff Discount
  • Interest free Season Ticket Loan
  • Interest Free Leisure Loan to up to £600 (eligible after 6 months service)

This role is to start as soon as possible so please send your CV to us straight away!

Contact: Lisa Grimes