German speaking Customer Service - golf sector

  • Job Reference: 00000613-1
  • Date Posted: 11 November 2021
  • Recruiter: The Language Business
  • Location: South West London, London
  • Salary: £26,000 to £28,000
  • Sector: Customer Service, Sales, Graduate
  • Language(s): German
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk
  • Telephone: 02085037766

Job Description

German speaking Customer Service - golf company

LOCATION
Based in South West London area

LANGUAGES
Fluency in German is essential

COMPANY BACKGROUND
Our client is a world leading and one of the most presitigious and popular global brands in the golf sector.

RESPONSIBILITIES
As a German speaking Customer Service Executive, you will be joining a friendly international team and be responsible whilst providing the highest level of B2B customer service to German speaking retailers and club shops at the golf courses.

Working from COVID secure offices just outside South West London, your will benefit from an excellent training programme and your responsibilities will include:

  • Managing the accounts of existing customers and developing relationships
  • Working within a team to offer the best level of service to German speaking business customers
  • Proactively up-sell and cross-sell during customer calls
  • Building a rapport with customers to understand their business needs
  • Accurately input orders and update reports

PROFESSIONAL EXPERIENCE

  • Fluency in German is essential
  • Previous experience in a customer service, sales role or administration role is preferred
  • An interest in sport is a strong advantage!
  • Strong communication and interpersonal skills
  • Excellent planning and organisational skills

SALARY
Basic salary of £26,000 + commission (£2,000) and great benefits including:

  • 22 days holiday plus birthday holiday and 8 days bank holidays
  • FREE OWN USE SET OF GOLF CLUBS!!
  • Private Medical Insurance (eligible after 6 months service)
  • Healthcare Cash Plan for (eligible after 6 months service)
  • Life Insurance (automatic cover 3 x base salary - eligible after 6 months service)
  • Pension (salary sacrifice scheme - up to 6% match of employee contributions plus majority of company NI savings)
  • Staff Discount
  • Interest free Season Ticket Loan
  • Interest Free Leisure Loan to up to £600 (eligible after 6 months service)

Contact: Lisa Grimes