German speaking Customer Service Executive - golf sector

Job Description

German speaking Customer Service ~Executive - golf sector 

LOCATION
Based in South West London area 

LANGUAGES
Fluency in German is essential

COMPANY BACKGROUND
Our client is a world leading and one of the most successful and popular global brands in the golf sector.

RESPONSIBILITIES
As a German speaking Customer Service Executive, you will be joining a friendly international team and be responsible for promoting a range of products to existing German speaking customers (no cold calling!) whilst providing the highest level of customer service.

Working from COVID secure offices in South West London, your responsibilities will include:

  • Managing the accounts of existing customers and developing relationships
  • Working within a team to offer the best level of service to German speaking customers
  • Proactively up-sell and cross-sell during customer calls
  • Building a rapport with customers to understand their business needs
  • Accurately input orders and update reports

PROFESSIONAL EXPERIENCE

  • Fluency in German is essential 
  • Previous experience in a customer service, administration or sales role
  • A golf player is strongly preferred but would also consider someone with an interest in sport
  • Strong communication and interpersonal skills
  • Excellent planning and organisational skills

SALARY
Basic salary of up to £25,000 + commission 

Benefits include:

22 days holiday plus birthday holiday and 8 days bank holidays
FREE OWN USE SET OF GOLF CLUBS!!
Private Medical Insurance (eligible after 6 months service)
Healthcare Cash Plan for (eligible after 6 months service)
Life Insurance (automatic cover 3 x base salary - eligible after 6 months service)
Pension (salary sacrifice scheme - up to 6% match of employee contributions plus majority of company NI savings)
Staff Discount
Interest free Season Ticket Loan
Interest Free Leisure Loan to up to £600 (eligible after 6 months service)

Contact: Lisa Grimes