German speaking Customer Service Administrator - plus French or Polish ideally

  • Job Reference: 00000448-1
  • Date Posted: 17 October 2020
  • Recruiter: The Language Business
  • Location: South West London, London
  • Salary: £22,000 to £24,000
  • Sector: Admin, Secretarial & PA, Customer Service
  • Language(s): German, French, Polish
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk
  • Telephone: 02085037766

Job Description

German speaking Customer Service Administrator (plus French or Polish ideally) - ONE YEAR CONTRACT ROLE INITIALLY

Excellent opportunity to join a leading and well established international company to support and provide an excellent level of customer service for business customers.

NB THIS ROLE WILL BE HOME BASED INITIALLY UNTIL SUCH TIME THAT IT IS POSSIBLE TO WORK FROM THE OFFICE IN SOUTH WEST LONDON - ALL NECESSARY EQUIPMENT, LAPTOP ETC, WILL BE PROVIDED


SALARY

Up to £24,000 pro rata + excellent benefits


LOCATION

South West London 


LANGUAGES

Fluency in German and English is essential

Additional fluency in French or Polish is an advantage 


COMPANY

Our global client is a world leading company based in the South West of London. 

THE JOB

Initially this is a one year contract role and you will be supporting all German, French or Polish speaking business customers.

Your role will include the following responsibilities:

  • Communicate with customers by email and phone  
  • Manage customer service levels and customer satisfaction 
  • Check and deal with order requests and replacements 
  • Liaise with the warehouse and planning 
  • Keep detailed records in the CRM database
  • Provide regular and timely updates to customers

CANDIDATE EXPERIENCE / SKILLS

  • Fluency in German and English is essential
  • Additional fluency in French or Polish is an advantage
  • Previous experience in customer service or customer support or administration is essential
  • Excellent communication and organisational skills


SALARY

Up to £24,000 pa + excellent benefits

To be considered for this exciting opportunity please apply now 

Contact: Lisa Grimes