German & Spanish speaking Customer Service & Social Media Coordinator

  • Job Reference: P47665
  • Date Posted: 13 January 2021
  • Recruiter: The Language Business
  • Location: Liverpool
  • Salary: £23,000 to £28,000
  • Sector: Customer Service, eCommerce & Social Media
  • Language(s): German, Spanish
  • Work Hours: Full Time
  • Contact: Jonathan Grimes
  • Email: jgrimes@languagebusiness.co.uk
  • Telephone: 02085037766

Job Description

NEW JOB! German & Spanish speaking Customer Service & Social Media Coordinator. Fantastic opportunity to join a specialist and international eCommerce company, to manage their client sales operations as well as their social media activity.


LOCATION

Liverpool (NW of England)


LANGUAGES

Fluent German, Spanish and English


SALARY

£22,000 - £28,000 


COMPANY BACKGROUND

Our client is successful eCommerce company trading internationally with a specialist range of products. 


JOB RESPONSIBILITIES
In order to manage all client sales order activities and social media operations for both their German and Spanish speaking sales markets, they wish to recruit a German and Spanish speaking Customer Services & Social Media Coordinator. Supporting customers by email, phone or through social media, as well as assisting with website content, your role will have the following responsibilities:

  • Ensuring that German and Spanish speaking customers queries are answered efficiently and effectively 
  • Processing orders and arranging for deliveries
  • Arranging to payment transactions and issuing invoices as necessary
  • Ensuring that the best customer care experience is given to customers at all times
  • Assisting with social media platforms, website content, blogs etc as and when necessary

CANDIDATE EXPERIENCE / SKILLS

  • Fluency in German and Spanish is essential
  • Previous office based experience in customer service or administration is essential 
  • Excellent written and verbal communication skills
  • Experience of working with social media channels is an advantage but not essential
     

SALARY
£22,000 - £28,000 pa depending on experience  

This role is to start as soon as possible so please apply now!