German, French or Dutch speaking Customer Service & Social Media Coordinator

  • Job Reference: P47665
  • Date Posted: 11 January 2022
  • Recruiter: The Language Business
  • Location: Birkenhead, Merseyside
  • Remote Working: Some remote working possible
  • Salary: £23,000 to £28,000
  • Sector: Customer Service, eCommerce & Social Media
  • Language(s): Italian, German, French, Dutch, Spanish
  • Work Hours: Full Time
  • Contact: Jonathan Grimes
  • Email: jgrimes@languagebusiness.co.uk
  • Telephone: 02085037766

Job Description

Fantastic new job opportunity to join a progressive eCommerce company of consumer and leisure products. They now need to hire either a German, French or Dutch speaking Customer Service & Social Media Coordinator to manage all client activity in these countries as well as the website social media presence. 


LOCATION

Birkenhead, near to Liverpool (NW of England)


LANGUAGES

Fluent in either German, French or Dutch, as well we English


SALARY

£22,000 - £28,000 


COMPANY BACKGROUND

Our client is successful eCommerce company trading internationally with a specialist range of products. 


JOB RESPONSIBILITIES
In order to manage all client sales order activities and social media operations for either their German, Dutch or French Spanish speaking sales markets, they wish to recruit either a German, French or Dutch speaking Customer Services & Social Media Coordinator. Supporting customers by email, phone or through social media, as well as assisting with website content, your role will have the following responsibilities:

  • Ensuring that German, French or Dutch Spanish speaking customers queries are answered efficiently and effectively 
  • Processing orders and arranging for deliveries
  • Arranging to payment transactions and issuing invoices as necessary
  • Ensuring that the best customer care experience is given to customers at all times
  • Assisting with social media platforms, website content, blogs etc as and when necessary

CANDIDATE EXPERIENCE / SKILLS

  • Fluency in either German, French or Dutch is essential
  • Previous office based experience in customer service or administration is essential 
  • Excellent written and verbal communication skills
  • Experience of working with social media channels is an advantage but not essential
     

SALARY
£22,000 - £28,000 pa depending on experience  

This role is to start as soon as possible so please apply now!