Dutch speaking Customer Service Specialist

  • Job Reference: 00000445-1
  • Date Posted: 11 October 2020
  • Recruiter: The Language Business
  • Location: Liverpool
  • Salary: £22,000 to £28,000
  • Sector: Admin, Secretarial & PA, Customer Service
  • Language(s): Dutch
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk

Job Description

COMPANY BACKGROUND

Our client is successful international company based in Liverpool.

JOB RESPONSIBILITIES

To work as part of their international customer support team, they wish to recruit a Dutch speaking Customer Service Specialist.

Supporting customers by email, phone or through social media, as well as assisting with website content, your role will have the following responsibilities:

  • Ensuring that Dutch speaking customers queries are answered efficiently and effectively 
  • Processing orders and arranging for deliveries
  • Arranging to payment transactions and issuing invoices as necessary
  • Ensuring that the best customer care experience is given to customers at all times
  • Assisting with website content, blogs etc as and when necessary


CANDIDATE EXPERIENCE / SKILLS

  • Fluency in Dutch is essential
  • Fluency in French, Spanish or Italian is an advantage
  • Previous office based experience in customer service or administration is essential 
  • Excellent written and verbal communication skills
  • Experience of working with social media channels is an advantage but not essential

SALARY

  • £22,000 - £28,000 pa depending on experience 

This role is to start as soon as possible so please apply now!