NEW JOB - Spanish & Italian speaking Customer Service Administrator

  • Job Reference: 893751
  • Date Posted: 15 October 2018
  • Recruiter: The Language Business
  • Location: Sunbury-on-Thames, Surrey
  • Salary: £21,000 to £26,000
  • Sector: Admin, Secretarial & PA, Customer Service
  • Language(s): Italian, Spanish
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk
  • Telephone: 02085037766

Job Description

 

COMPANY
Our global client is a world leading brand and a producer of cutting edge technology and video games hardware and components.

 

LOCATION
Sunbury on Thames (Middlesex - 45 minutes direct from Waterloo)

LANGUAGES
Fluent Spanish & Italian is essential

JOB RESPONSIBILITIES
To coordinate all import shipments from Spanish and Italian speaking clients form the EMEA region, they wish to recruit a Spanish & Italian speaking Customer Services Administrator.Your job responsibilities will include the following duties and tasks:

  • Manage E-mail response and incoming customer service telephone calls from both Spanish and Italian speaking customers, responding to their requirements
  • Manage requests from distributors and clients from the EMEA region
  • Check purchase histories and calculating prices
  • Ensure customers are happy with the replacement products and services
  • Learn about discontinued products and apply procedures
  • Deal with special product requests from Technical Support
  • Perform other duties as assigned.

CANDIDATE EXPERIENCE / SKILLS

  • Fluency in Spanish AND Italian is essential
  • Previous experience in customer service or customer support or administration
  • Excellent skills in administration
  • Excellent communication skills
  • Excellent organizational skills
  • Computer-literate with working knowledge of MS Word and Excel
  • Positive work attitude

SALARY
£20,000 - £21,000 + up to 10%/20% bonus (c£4,000) + excellent benefits

To be considered for this excellent opportunity to join an award winning, international business, please click the Apply Now button and send your CV to us.

Contact: Lisa Grimes