German and Italian speaking Customer Support Specialist

  • Job Reference: 8507884
  • Date Posted: 13 June 2019
  • Recruiter: The Language Business
  • Location: South West London, London
  • Salary: £21,000 to £26,000
  • Sector: Admin, Secretarial & PA, Customer Service, eCommerce & Social Media
  • Language(s): Italian, German
  • Work Hours: Full Time
  • Contact: Lisa Grimes
  • Email: lgrimes@languagebusiness.co.uk
  • Telephone: 02085037766

Job Description

German and Italian (trilingual) speaking Customer Service Coordinator.

Excellent opportunity to join a leading and well established international technology brand to support German and Italian speaking business customers with calls, emails and live chat.

SALARY
£21,000 - £22,000 + bonus (approx. 15% of salary) and excellent benefits

LOCATION
South West London / Sunbury on Thames (Middlesex - 45 minutes direct from Waterloo)

LANGUAGES
Fluent German, Italian and English is essential

COMPANY
Our global client is a world leading brand and a producer of leading technology products

JOB RESPONSIBILITIES

  • Receive incoming telephone calls, emails and live chats from German and Italian speaking business customers
  • Work with the Account Managers to ensure smooth day to day running of existing customer accounts
  • Provide first level technical support (full training will be given) and assist with translation help for some calls
  • Assist with providing support to customers via Social Media platforms

CANDIDATE EXPERIENCE / SKILLS

  • Fluent German and Italian is essential
  • Previous experience in customer service or customer support or administration
  • Excellent communication skills
  • Ability to co-ordinate and resolve a variety of customer queries

SALARY
£21,000 - £22,000 pa + bonus (15%, approx. £3,000) + excellent benefits including:

  • 24 days holiday increasing after service PLUS up to 8 Bank Holidays a year
  • Pension after two months - 6% contribution from the company
  • 75% REIMBURSEMENT OF TRAVEL (up to £100 per month)
  • Private medical insurance - FULLY EXPENSED BY THE COMPANY plus 50% SUBSIDY FOR PARTNER
  • Permanent health insurance
  • Gym membership (up to 50% paid for by the company)
  • Life Assurance
  • Free tea/coffee and subsidised vending
  • Cultural and subsidised lunch AND MORE!!!

To be considered for this excellent opportunity please send your CV to us straight away!

Contact: Lisa Grimes