German & French speaking Export Customer Services Advisor

Job Description

NEW JOB! German & French speaking Export Customer Services Advisor. Our client is a world-leading designer, manufacturer and exporter of design lead products with an excellent opportunity for a German & French speaking Export Customer Services Advisor to developed their export sales across Europe.

LANGUAGES
German, French and English


LOCATION

Exeter, South West England

COMPANY
Our client is a world-leading designer, manufacturer and exporter of design lead products with an excellent opportunity for a German & French speaking Export Customer Services Advisor to develop their export sales across Europe.

THE JOB
In order to manage their export sales activities across Europe, they wish to recruit a German & French speaking Export Customer Services Advisor. Your typical job responsibilities will include:

  • Receiving and making telephone calls in German, French and English ensuring all calls are dealt with in a friendly and professional manner
  • Processing orders received via telephone, fax and email
  • Responding to and solving customer problems / queries / complaints
  • Supporting and liaising with the Sales Representatives with regards to queries relating to customer details, display products and inputting of orders.
  • Assisting customers with floor plans and quantity calculations.
  • Liaising with warehouse / carriers with reference to distribution.
  • Liaising with the Freight Controller and freight forwarders to obtain transport quotes and book freight.

CANDIDATE SKILLS AND EXPERIENCE

  • Fluency in German, French and English is essential
  • Possess excellent communication skills with a confident, pleasant telephone manner.
  • Have a knowledge/understanding of export documentation (desirable).
  • Working in a team, but also enhancing that team
  • Have accurate keyboard skills and experience of data entry.
  • Have proven customer service / sales order processing experience.
  • Be a quick and adaptable learner.

SALARY & BENEFITS
£excellent! + benefits including a contributory pension scheme, staff discounts, childcare vouchers, accident insurance and death in service cover

To apply for this excellent opportunity as a German & French speaking Export Customer Services Advisor, please click the Apply Now button and send your CV to us.